Managing Users and Departments
Organize your institution with departments, manage user roles, and control access.
Organizational Structure
Hierarchy
- Institution: Top level
- Departments: Divisions within institution
- Courses: Within departments
- Users: Assigned to departments
Department Management
Create Departments
- Go to Admin > Departments
- Click "Add Department"
- Enter:
- Department name
- Description
- Department head (optional)
- Save
Edit Departments
- Update name/description
- Change department head
- Merge departments
- Archive inactive
Department Settings
- Default role assignments
- Content sharing rules
- Analytics access
- Notification preferences
User Management
Add Users
Individual
- Go to Admin > Users
- Click "Add User"
- Enter email and role
- Send invitation
Bulk Import
- Prepare CSV file
- Required columns: email, role, department
- Upload and review
- Confirm import
Edit Users
- Change role
- Update department
- Reset password
- Enable/disable account
User Roles
- Student: Access learning tools
- Educator: Manage courses and students
- Institution Admin: Full institution access
- Department Head: Department-level admin
Access Control
Role Permissions
Each role has specific permissions:
- View content
- Create content
- Manage users
- Access analytics
- Configure settings
Department Scoping
Users see only:
- Their department's content
- Assigned courses
- Relevant analytics
Cross-Department Access
Admins can grant:
- View access across departments
- Collaboration permissions
- Shared resources
Audit & Compliance
Activity Logs
Track all user actions:
- Login events
- Content access
- Changes made
- Timestamp and IP
Export Logs
Download for compliance:
- Date range selection
- User filter
- Action type filter